New Service Accounts

[Stacy Monnahan]

I already have service accounts in my system, is there a way to just 'change' them to be this new group without compromising things already set up?  I don't want a 'generated' email as I already have accounts called something like licensetracking, or OperationsServices that has an associated email 

[Marc - Devoteam]

Hi @Stacy Monnahan 

Please explain a bit more,

What do you mean by "just change them to be this new group ..."

[Stacy Monnahan]

Under Directory it has Service Accounts as an Option, when I go there it wants me to give the service account a name and says it will auto-generate an email.  but I already have services accounts in the Managed accounts section, so I'm wanting to transfer accounts that are already service accounts so they fall into the Service account area.  If I re-create them, then I have to ensure that anywhere they're already set up is fixed, and it would be easier to just flag an account that already exists.+

[Marc - Devoteam]

Hi @Stacy Monnahan 

The documentation tells nothing about this email.

understand-service-accounts 

I think it's best to reach out to Atlassian Support and ask them what this means.

Please provide the feedback from support here, can be useful for others as well.