Hello @Synergim LLC
Welcome to the Atlassian community.
Prior to your recent attempt to access the data, when was the last time that you accessed it?
Atlassian reserves the right to deactivate Free subscriptions due to inactivity. Typically the inactivity period is 120 consecutive days of not accessing the instance.
As an instance approaches that limit email messages will be set to the Organization Admin and Site Admins warning them of the lack of activity and potential for deactivation.
The inactivity clock can be reset by simply logging in and view data.
If you did not do that, then when the clock runs out an email will also be sent to the same individuals that the subscription is being deactivated.
If you are the Organization and/or Site Admin you should've received those emails. Check your spam/junk email folders.
After deactivation there is a short window of opportunity to reactivate the subscription. If you are within that window you should be able to follow the guidance here to reactivate your subscription:
https://support.atlassian.com/subscriptions-and-billing/docs/reactivate-a-subscription/
If that window has expired then your data would've been deleted and would no longer be recoverable.
As a user community we can't do anything directly to help you. But you could reach out to Atlassian Licensing/Billing/Purchasing support to get additional support. Complete the form at this site:
https://www.atlassian.com/company/contact/purchasing-licensing#/
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