Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

My Confluence requested a licence key

BSV
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 13, 2024

Hello, my Confluence installation requested a licence key. I did supplied it, application gone to thinking and after some time it greeting me with
"A system error has occurred" page.
with
"
The SystemInformationService could not be retrieved from the container. Therefore very limited information is available in this error report.
The SystemInformationService could not be retrieved due to the following error: java.lang.IllegalStateException: Spring Application context has not been set
"
errors in it.

I've already did everything from this link
https://confluence.atlassian.com/confkb/confluence-does-not-start-due-to-spring-application-context-has-not-been-set-218278311.html

It did not helped sadly.
I'm using PostgreSQL 13.5 with this installation, on arch linux. Is there any other steps i could make to fix this problem?
Before the incident everything did worked fine. Thanks in advance!
Also there's catalina.out logs https://disk.yandex.ru/d/rJiC1ySmOteSTg if it helps.

vin-ap-10(fox) - 2024-01-13T12-58-38.jpg

1 answer

0 votes
Jack Brickey
Community Champion
January 13, 2024

If you are paying for support and are the technical contact you could contact Atlassian support.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
SERVER
VERSION
7.16.1
TAGS
AUG Leaders

Atlassian Community Events