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Migration

Keith Nguyen
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September 12, 2018

This email is in regard to our Jira (SEN-12005338) and Confluence (SEN-12005337) instances and the need to migrate projects from our former environment to the next. 

 

We were utilizing a home made cloud computing environment that hosted a stand-alone Atlassian suite. The old environment is located in Huntsville, AL on a government system that is not accessible to outside parties. We have now moved to AWS, but we need to move the tickets/configurations/Confluence pages, etc. from those two applications to the new instance in AWS. To do this, we will need to have the data exported to a hard drive or a file that can be SFTP'd to Maryland where our engineers will then perform the migration into AWS. 

 

One major difference - the Huntsville environment uses Active Directory to link permissions groups in Atlassian with user accounts. We do not have that in AWS - we simply want to take the user from the old and give them a regular log on until we implement a single sign on solution. 

 

Possibly important details: 

- At this time, the old environment is a 250 user license environment. In the new environment, we have a much smaller package, but plan to upgrade to a 100 user license plan in the near future. 

- The two projects are logically separated and need to stay that way. Each has their own proprietary data to be protected. 

 

We are on a short time crunch. The desire is to have the environment up and running by the end of the month, but sooner is better. 

 

Please let me know if you would like to schedule a call with our engineers to discuss this further. On my end, I've done a bit of research and found this app in the Atlassian marketplace. https://marketplace.atlassian.com/apps/1211611/configuration-manager-for-jira?hosting=server&tab=overview&_ga=2.56175723.1101890033.1536607253-910938042.1536607253 But perhaps Atlassian has a built in, simple way of making this happen. 

 

1 answer

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Nic Brough -Adaptavist-
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September 12, 2018

It depends.  First, is your "new" installation active, or is it empty, awaiting the data from the old one?

If it is empty, then you should be able to take a backup of each system and restore it on the new system (then delete anything you don't want to move).  If it's not empty, then you are going to have to engage in merging, which is a lot more complex.

For this, I would be looking at engaging an Atlassian solutions partner, as this sort of thing is rarely simple.  https://www.atlassian.com/partners/search?page=1

Keith Nguyen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 13, 2018

The installation is new. No data will be input before the merge.

Will the CSV export capture comments?

Will the CSV or another type of export capture the individual project's work flow?

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