Marco Scroll Ignore is no longer working?

[Tina-Louise Allaire]

Hello,

As of today Scroll Ignore marco is no longer working, did this happen due to an update? How can I fix it? 

Cheers,

Tina

[Tom Rough]

Hey Tina,

I'm working for K15t, developers of the Scroll Exporter Extensions app, that provides the Scroll Ignore macro. We've not pushed any recent updates, therefore, are you able to provide a bit more context/information related to the issue? 

For instance, is the macro not working when viewing it in the Confluence page view, or does the problem occur when exporting? or both? 

Additionally, can you confirm the type of content that you're nesting within the Scroll Ignore macro? 

Finally, can you also let us know if you are using the macro on newer editor pages (v2) or pages crated with the legacy editor (v1)? 

If you prefer, you can also create a support ticket with us here that includes the answers to the questions above.

Best regards, Thomas (K15t)

[Tina-Louise Allaire]

Thank you, I have submitted a ticket.

[Tom Rough]

For public visibility (in case any other users are affected by this), we have created a tracking issue related to this problem - learn more. Just reach out to help@k15t.com if you have further questions. Cheers, Thomas (K15t)

[Tina-Louise Allaire]

Hello Tom,

The issue was fixed last week but now is broken again.
Can you please reopen ticket [EXP-3935] Scroll macro content not able to display nested content in v1 Cloud Editor pages - K15t Cloud JIRA and escalate it.

Many Thanks

Tina

[Tom Rough]

Hey @Tina-Louise Allaire

I've tried to reproduce the same issue but for my site (and other test instances with v1 pages), the Scroll macros were displaying as expected. I have reopened your related K15t Support Case again where we can discuss this further and we can then reach out to Atlassian, if required.

Regards, Thomas (K15t)