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Lost access to Org Admin email for Workspace

Dea Dressel
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I'm New Here
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March 13, 2026

The email attached to the one-and-only Organization Admin of our workspace no longer exists. Therefore, we cannot add another Org Admin nor make critical changes to our workspace. 

How can we replace the Org Admin of our workspace without having access to the original Org Admin email?

1 answer

0 votes
Benjamin
Community Champion
March 13, 2026

Hi @Dea Dressel ,

 

Welcome. It isn't possible through usual means. Only Org admins can make another user an org admin. Raising a request to Atlassian Team to see if there's any done through the support side. 

-Ben

Dea Dressel
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 13, 2026

Appreciate it!

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