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Loss of Confluence space data

sanjay
Contributor
February 1, 2026

I used to have my Confluence space but now after month of inactive all my important data lost

 

 

Site https://dhandaresanjay.atlassian.net/wiki/spaces/JSR/overview

 

Even though I logged in with my account email the data is not there. 

 

I was using fee Confluence cloud

 

 

Please help

1 answer

1 vote
Trudy Claspill
Community Champion
February 1, 2026

Hello @sanjay 

The link you provided is to a specific Space within a Confluence subscription. Are you still able to access other Spaces within the same Confluence site/subscription?

What message do you get when you try to access the Space?

What do you get if you try to access the Confluence home page? Remove from the URL everything after "wiki".

Have you checked at https://admin.atlassian.com/billing to see if the subscription is still active?

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