Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Login issue

Sally Noble
February 2, 2022

Hi there, someone on my team is not able to login. Every time they try to login with Google they are re-directed to the main login page again. Do you know why this is happening?

 

He is not receiving any "error" messages.  

 

Sally 

1 answer

0 votes
Andy Gladstone
Community Champion
February 2, 2022

@Sally Noble Welcome to Confluence!

Is your organization using G-Suite, or is this just an individual user trying to login using their shared Google account to login?

Sally Noble
February 2, 2022

Our company uses G-suite. 

 

Thanks for helping but we managed to fix the issue. He just had to clear his cache. Thanks! 

Andy Gladstone
Community Champion
February 2, 2022

Fantastic! Glad to hear it. 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events