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License/Subscription Clarification (Local Users to Cloud Migration)

Serverbetrieb.IT November 1, 2022

Hello there

We currently have a Confluence on premise solution where there's 25 licensed Users and roughly 600 local Users (AD Import). For estimating the Subscription cost of a cloud migration we would need to know how many Users we have to specify in the "Estimate Cloud Costs" site.
These local Users should have read-access to the migrated knowledge base.

https://www.atlassian.com/migration/assess/cloud-savings-calculator# 

Best Regards 

1 answer

1 vote
Nic Brough -Adaptavist-
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November 1, 2022

Welcome to the Atlassian Community!

Confluence has for types of user (licence)

Confluence user (can log in and do stuff)

Anonymous access OR shared links (no licence needed)

Guests (Very recent to Cloud - see https://community.atlassian.com/t5/Confluence-articles/Roll-out-the-welcome-mat-guests-are-available-in-Confluence/ba-p/2171854 )

Jira Service Management customers can see and use a linked knowledge base, via their (free) customer licence

It's all a bit complex, but start with a look at your 600 users - how do you want to let them in?  Via Jira, anonymously/shared, or by using guests (who are limited to a single space)

Serverbetrieb.IT November 1, 2022

Thank you for the quick and informative response!

As far as im concerned these users don't even need their current log in. Which means we only need Anonymous access for these users.

Nic Brough -Adaptavist-
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November 1, 2022

Anonymous access lets everyone in, the entire world, not just your users.  You can limit that by whitelisting on Cloud, but that is a premium function.

Serverbetrieb.IT November 2, 2022

Up until now our users were only able to access the confluence sites if they were connected with our itnernal network (including VPN). Seems like that's not going to be the standard way for Cloud is that right?

If that's the case, what would you suggest us doing if we wanted to maintain that access format?

Nic Brough -Adaptavist-
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November 2, 2022

The only way to do that on Cloud would be to use whitelisting.  A Cloud system is available to the world on the internet, but if you have a premium subscription, you could limit the access to IP addresses of your organisation (and then people could use a VPN to get into your organisation, and hence your Atlassian Cloud systems)

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