LaTeX is not rendering anymore

[Hai Nguyen Van]

It's been weeks that LaTeX is not rendering anymore 😐 I cannot even have access to the original formula. I only get an error stating that the extension failed to load.

I cannot even use "/" with latex. I don't understand.

[Marc -Devoteam-]

Hi @Hai Nguyen Van 

Check with you admin, it seems the 3rd party app is disabled or a bill has not been paid and the vendor disabled it a their end

[Arkadiusz Wroblewski]

Hello @Hai Nguyen Van 

@Marc -Devoteam- 

Actually there's couple problems with LaTeX after Migration to Forge and their rendering atm.

https://jira.atlassian.com/browse/CONFCLOUD-83809