Jira not starting after reboot Ubuntu

[Anath Haniman]

root@vmi466451:~# sudo service jira start

root@vmi466451:~# systemctl status jira.service

● jira.service - Atlassian Jira

     Loaded: loaded (/lib/systemd/system/jira.service; disabled; vendor preset: enabled)

     Active: failed (Result: exit-code) since Wed 2020-11-25 08:48:04 CET; 113ms ago

    Process: 53209 ExecStart=/opt/atlassian/jira/bin/start-jira.sh (code=exited, status=0/SUCCESS)

    Process: 53304 ExecStop=/opt/atlassian/jira/bin/stop-jira.sh (code=exited, status=1/FAILURE)

   Main PID: 53255 (code=exited, status=0/SUCCESS)

Nov 25 08:48:04 vmi466451.contaboserver.net stop-jira.sh[53316]:                `UOJ

Nov 25 08:48:04 vmi466451.contaboserver.net stop-jira.sh[53316]: 

Nov 25 08:48:04 vmi466451.contaboserver.net stop-jira.sh[53316]:       Atlassian Jira

Nov 25 08:48:04 vmi466451.contaboserver.net stop-jira.sh[53316]:       Version : 8.13.1

Nov 25 08:48:04 vmi466451.contaboserver.net stop-jira.sh[53316]:                   

Nov 25 08:48:04 vmi466451.contaboserver.net stop-jira.sh[53304]: If you encounter issues starting or stopping Jira, please see the Troubleshooting guide at https://docs.atlassian.com/jira/jadm-docs>

Nov 25 08:48:04 vmi466451.contaboserver.net stop-jira.sh[53304]: Server startup logs are located in /opt/atlassian/jira/logs/catalina.out

Nov 25 08:48:04 vmi466451.contaboserver.net stop-jira.sh[53304]: PID file found but either no matching process was found or the current user does not have permission to stop the process. Stop abort>

Nov 25 08:48:04 vmi466451.contaboserver.net systemd[1]: jira.service: Control process exited, code=exited, status=1/FAILURE

Nov 25 08:48:04 vmi466451.contaboserver.net systemd[1]: jira.service: Failed with result 'exit-code'.

[Nic Brough -Adaptavist- · Accepted solution]

You will need to read the application log to see why it is failing.

Have a look at <jira home>/log/atlassian-jira.log first.  If that is empty or just stops without a pile of errors, then look to <jira install>/logs/catalina.out