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Jira issues creation in Confluence user permissions

Ilaria Lavagi September 17, 2020

What permissions should a user have in order to be able to create a Jira Issue from Confluence?

I would like to restrict the users permissions to write inline comments (by highlighting the text and selecting the comment icon) but not to write jira issues.

How can I solve this problem?

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Rudy Holtkamp
Community Champion
September 17, 2020

Hi @Ilaria Lavagi ,

To create a Jira issue you need to have permission in Jira to browse a (certain) project. In Confluence there is no permission to allow/deny the creation of a Jira issue. See https://confluence.atlassian.com/doc/space-permissions-overview-139521.html for space permissions.

Ilaria Lavagi September 17, 2020

Hi @Rudy Holtkamp ,

many thanks for your reply!

Should then users have only "View" and "Comment" permissions in order to write inline comments?

Rudy Holtkamp
Community Champion
September 17, 2020

You are correct Ilaria!

Like Ilaria Lavagi likes this
Ilaria Lavagi September 17, 2020

Many thanks for your quick reply!

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