Jira error please help

Technical details

Log's referral number: 3a0a88af-8aba-4b54-83d3-e20f5ae2f99d

com.opensymphony.module.propertyset.PropertyImplementationException: Unable to load values for CacheKey[entityName=ApplicationUser,entityId=10100]

0 votes

This error is related to JIRA and not confluence.

please direct me how can i check logs for JIRA.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Then why label it confluence and put it in the confluence area?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

how to move it to JIRA software now.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

0 votes

We can't tell you much from that, other than Jira has had a problem with something.

Could you look at the application log for the full error? Should be in <jira home>/logs/atlassian-jira.log

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.