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Issues with previewing attachments

May Lee November 2, 2022

We have recently noticed an issue when previewing attachments (e.g. MS Word).  The file was attached successfully to the page.  But when previewing the attachment, some of the pages show up as blank pages.  But when we download the document, it shows the full document.

We are running Confluence Server version 7.13.7.

Hope someone can help.

Thanks.

1 answer

1 accepted

0 votes
Answer accepted
Ollie Guan
Community Champion
November 2, 2022
May Lee November 2, 2022

Thanks Ollie.

I have started watching the issue.

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DEPLOYMENT TYPE
SERVER
VERSION
7.13.7
TAGS
AUG Leaders

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