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Issues doesn't links to confluence after bulk issue creation from confluence's table

Pablo Abreu
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June 30, 2021

In Confluence, I've created a feature's table with 67 lines, then I tried to bulk create the 67 issues.

So, the 67 issues were created, but they do not link to the confluence page. Normally, it should creates a link per line to the related issue created. 

Thanks :)

 

P.

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Max Foerster - K15t
Community Champion
June 30, 2021

Hey @Pablo Abreu ,

normally this does happen if the communication between Jira and Confluence takes too long. So Confluence is sending the request and only waiting for a limited amount of time on a response from Jira (on Server/DC you're able to edit this timeout). If the response comes too late you have the issues in Jira but not linked to Confluence. The only workaround here that comes to my mind is to work with a smaller amount of issues. Especially if you have a workflow that uses post functions during the issue creation. This can and will add time to the response and makes it more likely to time out.

Best, Max

Pablo Abreu
I'm New Here
I'm New Here
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June 30, 2021

Thank you Max,

 

I tried with a smaller table and the response was the same. So I logged out and logged in again, to try the same bulk manipulation. This time, all the issues were linked to my confluence page and created in my Kanban project. 

Maybe you're right, I do have a bad connexion, but not that bad… (10mo/s up / down) 

Regards

P.

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Max Foerster - K15t
Community Champion
June 30, 2021

Hi Pablo, 

it's less about you. The two tools have to communicate back and forth. And this performance can, of course, be subject to fluctuations. But happy to hear that it also can work for you! :)

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