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Is there a way to change the username of a guest account?

Kristen Cote
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October 20, 2022

We've just started to use guest accounts for single spaces as described here: https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/. We've noticed that there doesn't seem to be a way to set the guests' username, so it ends up being "@guest_test.test" for example. 

Is there a way to change this?

1 answer

0 votes
Alex Koxaras -Relational-
Community Champion
October 20, 2022

Hi @Kristen Cote 

Guest is currently on Beta version and may not include all possible functionalities. However, if you have invited that user as a guest, then from user management you can "suggest changes".

suggest edit.png

Alex Koxaras -Relational-
Community Champion
October 20, 2022

The above will be valid if that guest was at least one time user. If it is a guest from the first time, then probable the "suggest changes" will be greyed out, and I don't think that you can change anything. They have their own atlassian id and they should change it.

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