Is there a new problem with rendering images in Confluence pages?

[Abhay Patil]

UPDATE: With latest Microsoft Edge browser update (build# 140) the Confluence pages are failing to display images. Clearing cookies, cache, history doesn't help. Problem exists in InPrivate browsing also.

OS: Windows 11
Edge: Version 140.0.3485.54 (Official build) (64-bit)

Chrome shows pages and images alright.

Today I am seeing pages with small images showing "preview unavailable" message. When I check attachments, they are good. This is a serious issue. Is this a new problem?

Attaching the message displayed when the page is rendered.

[Mia Tamm - Simple Table for Confluence]

Hi @Abhay Patil,

This usually happens if the images were pasted directly from somewhere else instead of uploaded as attachments in Confluence. When that happens, the link to the image can break and you’ll see the “Preview unavailable” message.

A couple of things you can try:

• Clear your browser cache or do a hard refresh – sometimes that fixes it.
• Re-upload the image using the Attachment option in Confluence (instead of pasting), which makes it more reliable.

If others can see the images but you can’t, it’s very likely a cache/browser issue on your side.

Hope this helps!

— Mia Tamm

[Abhay Patil]

Actually this appears to be a problem with the latest upgrade of Edge browser.
The images are indeed attachments, and I confirmed that they render alright in Chrome. I will now try to go back to an older version of Edge and retry.