Intermittent error "Data cannot be retrieved due to an unexpected error. View these issues in Jira"

[Arijit Chatterjee]

While trying to load page in confluence cloud with data from jira cloud i am getting inttermittent error like "

Data cannot be retrieved due to an unexpected error.

View these issues in Jira" . This gets displayed repeatedly and dashboard has 4 sections causing display issues. what to do in this case? Confluence API is too slow to render all jira data..

Reason being there are 4 dashboards in a page , each has the same filter , and everytime out of 4 2-3 dashboards display data while rest shows this error.

[Philipp Sendek _catworkx_]

Hi @Arijit Chatterjee and welcome to the Atlassian Community,

Sorry you're having trouble with the connection between Confluence and Jira. Even with a lot of issues, this should not happen or at least the error message should be clearer.

Have you already raised a support ticket for this issue, so that Atlassian can investigate this in your particular Cloud site?

You can do so here: https://getsupport.atlassian.com/

Greetings
Philip