Initial Setup and not able to create space on confluence

[Mukunda Thapa]

Hi Actually I cannnot create a space on my newly setup confluence.

It just spins and spins creating space and nothing happens.

I have choosen to use jdbc:postgresql://localhost:5432/confluence_db

[Nikola]

Hi Mukunda,

Go to your confluence-home directory and see what's written in the atlassian-confluence.log at the moment you hit the create space button - it will give us a better idea why it's spinning endlessly.

In the meantime, try disabling Collaborative editing temporarily and test again.

[ General Configuration >> Collaborative editing ]

Also, if you're using a Proxy, bypass it by accessing Confie via localhost:port

Keep us posted.

Cheers,

[Mukunda Thapa]

Its not working still.

Even I cant turn of collaborative editing

[Mukunda Thapa]

And which logs you are after

[Nikola]

Those are server logs, tail the application logs from your confluence-home dir (application data/logs) and check what's in there. 

Also, make sure that you have a dedicated user to run confluence and that all files are owned by it. Run "ls -la" in both confluence-home & confluence-install directories and if they are owned by root or else, make sure to use chown -R to change ownership to confluence user.

[Nikola]

Which DB version are you using? Check if you are using a supported version.

https://confluence.atlassian.com/doc/supported-platforms-207488198.html