In what condition that Inline messages can be resolved automatically?

[Cher Chin Chai]

Hi there,

I would like to know in what condition within Confluence page that inline messages turns to resolved automatically?  My team mate shows me the notification that I've made the changes to resolved in the inline message, but in reality I never made such amendments.

Appreciate the feedback.

Thank you!!!

[Alex Koxaras -Relational-]

Hi @Cher Chin Chai 

There is no automatic resolution of the inline comments

https://support.atlassian.com/confluence-cloud/docs/comment-on-pages-and-blog-posts/

Having said that, you either resolved them yourself and you don't remember, or someone else used your profile and did it, OR there is an app who could act like your user. For the latter I can't be 100% sure, since I don't know such an app. Perhaps a document workflow manager could do that, but again I'm not sure.

[Cher Chin Chai]

Hi Alex,

Thank you for your reply, can I raise this as a bug to Atlassian for further checking?  Personally I don't remember I click resolve in any of the Inline in one of the page.

[Alex Koxaras -Relational-]

Can you check if you have any apps installed?

You can raise a request here https://support.atlassian.com/contact/#/

[Cher Chin Chai]

Don't think we have some app installed.

[Alex Koxaras -Relational-]

Then raise a support request

[Cher Chin Chai]

thank you Alex.

[Alex Koxaras -Relational-]

@Cher Chin Chai please report back from any answer the support gave you, and if you think my answer helped you, kindly mark it as accepted in order to help others.

Thank you!