Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

In confluence, the system loads the images but if I download it either in PDF or Word the images do

Diego Alexander Vargas Atara November 9, 2021

In a report built from JQL in confluence, the system loads the images but if I download it either in PDF or Word the images do not download, leaving the box blank, we need to be able to download the information that includes the images.

1 answer

1 accepted

0 votes
Answer accepted
Tessa Tuteleers
Community Champion
November 9, 2021

Hi @Diego Alexander Vargas Atara , 

welcome to the community!
Sadly I have some bad news, as this is not a problem on your side, but a know bug, which is gathering impact right now. 

Atlassian has provided an explanation and a workaround here
Please vote and watch this issue for further notification on their progress. 

Hope this helps. 

Cheers, 

  • Tessa
Kishan Sharma
Community Champion
November 9, 2021

Thank you for the link @Tessa Tuteleers I'll vote and watch the bug for future updates.

Like Tessa Tuteleers likes this
Diego Alexander Vargas Atara November 9, 2021

Thank you, Tessa, I will implement a couple of solutions that I saw in the comments waiting for them to work.

Like Tessa Tuteleers likes this
Tessa Tuteleers
Community Champion
November 9, 2021

Good luck @Diego Alexander Vargas Atara ! 

If you found this helpful, please accept my answer so other users can find it more easily if necessary ;) 

Have a great day!

Diego Alexander Vargas Atara November 9, 2021

Accepted!!

Thank you so much, Tessa, have a great day too

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events