Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Import from Confluence Cloud buildNumber=6169 (version 5.8.x or 5.9.x)

Marcin Bebenek
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 14, 2019

I'm trying to import space from backup. The process is stopping with error at 71% (repeated couple times). The file was exported form Cloud instance 6 months which I found in 
exportDescriptor.properties file:
#Fri Apr 05 11:02:21 UTC 2019
source=cloud
buildNumber=6169
createdByVersionNumber=1000.0.0-40d5a496fa9

When process stops I can see only this error.
Import from Confluence Cloud Error.PNG

 

Please let me know if you have any suggestion what could be wrong and how to process with this import?

1 answer

0 votes
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 17, 2019

Hello Marcin,

Welcome to Atlassian Community. It's nice to meet you.

I see that you also were able to raise a ticket with our migration support team, and they were able to assist you. In this case, there were a number of issues with your export, and the migration was done manually by our team.

Could you let me know if there are any further issues you're having importing at the moment?

Regards,

Shannon

Marcin Bebenek
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 17, 2019

Hi Shannon,

Thank you for your response. Support helped me to progress with import. There was couple issue and one of them was https://jira.atlassian.com/browse/CLOUD-10946 

Kind regards,

Marcin

Like Shannon S likes this

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events