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Images disappearing from confluence

Laura Rillera
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August 10, 2020

Is this a Confluence bug?

 

Here's the steps to reproduce:

 

Use MAC OS10.15.6

Use Chrome 84.0.4147.105

 

  • Create custom confluence page template
  • Add table to page
  • Add image to table cell (in my case I'm adding  very small-sized svgs as part of a UX symbol library)
  • Publish and view page.

 

Issue: The images all render perfectly for about a day or two, then eventually the images disappear, and are replaced with the placeholder dingbat.

 

Is anyone having this issue? I have another single svg in another table that is rendering just fine. Is this because it's a large group in one table? If so, why does it render fine for a few days, and then eventually disappear?

 

I appreciate the feedback in advance, thanks!

1 answer

0 votes
Diego
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 11, 2020

Hello @Laura Rillera !

As I understand, SVG files are not displayed correctly after a random number of days, even when they previously worked as expected.

Currently, this behavior is being tackled under this report:

One of our Product Managers did send a message there recently! I would say that interacting with the thread over there will probably push the conversation in a good direction.

Let us hear from you!

Laura Rillera
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 12, 2020

Thanks for your help, Diego! I dropped a comment in the other thread.

Like Diego likes this
Diego
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 12, 2020

Great! Thanks for taking part in this.

Come share with us again in the future.

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