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Images and PDFs not loading in Confluence pages

Billy Branca
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April 30, 2025

My team is recieving reports from users that images and PDFs are not loading in Confluence pages. Is this a known bug with a fix?

1 answer

0 votes
Dan Breyen
Community Champion
May 1, 2025

Hi @Billy Branca welcome to the community.  I don't have your exact workflow, but in general I am seeing my files in my instance. I also checked the Atlassian Status Page and didn't see anything specific about that issue.

Does the issue happen using the same browser (ie, have you tried at least both Edge & Chrome).  

I do see some issues about images failing to load under different circumstances.  I used this search criteria on Atlassian's Jira Site

project = "Confluence Cloud" and text ~ image and text ~ load and status != closed

I'd suggest taking a look at that if your workflow could be related to any of those, and certainly vote for and watch if any of those apply.

Hope that helps.

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