Image flickers

[Gabriele Horn]

When I want to edit a Confluence page with areas, tables and images, the area with the images flickers extremely. (Google Chrome Version 87.0.4280.88 (Official Build) (32-bit))

[Diego]

Hello @Gabriele Horn!

As I understand, you have pages with images and those images are flickering when you try to edit the page.

While I tried to replicate the issue and had no success, I am also unsure about what you meant by “areas”. Would it be possible for you to take a screenshot of what an area is? Just be careful not to disclose any sensitive information within the screenshot!

First thing I would suggest you to do is to try and edit the same page while using another browser other than Chrome. This will help us to rule out browser related issues.

Here we have a few other questions:

1. When did it first start?
2. Was there any significant change to the page prior to this issue?
3. Is this happening if you use another browser to edit the page?
4. Is this affecting someone else that also has access to the page?
5. Are you running Windows, macOS or Linux?
6. Are you able to replicate the behavior in any other page other than the one you mentioned?
7. Is there any specific set of steps that you need to follow to replicate this?

Let us hear from you!

[Gabriele Horn]

• When did it first start?
  • We had an in-house server version of Confluence. With this version, the flickering did not occur. The problem has existed since we switched to the cloud version. Both versions are accessed via the Internet. With our still existing SErver version I don't have the flickering problem.
• Was there any significant change to the page prior to this issue?
  • no change
• Is this happening if you use another browser to edit the page?
  • The problem also exists with Microsoft Edge
• Is this affecting someone else that also has access to the page?
  • I don't know
• Are you running Windows, macOS or Linux?
  • Windows 10, 64 bit
• Are you able to replicate the behavior in any other page other than the one you mentioned?
  • Yes, I have a private Conflunce (Cloud) and the problem also exists in this Confluence
• Is there any specific set of steps that you need to follow to replicate this?
  • I click only on "Edit"

The size of the image changes at a frequency of less than 1 second