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If I use the expand macro is there any way to get inline comments to work?

Mary Bryant September 21, 2021

I have a series of expands with tables of text, and now inline comments have stopped working.  Those inline comments are critical for my needs.

1 answer

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Max Foerster - K15t
Community Champion
September 23, 2021

Hi @Mary Bryant and welcome to the community!

Are you using Confluence Cloud or a different platform? And can you please describe in more detail what you mean by "stopped working for me"? 

Are you not able to add new inline comments? Did inline comments disappear? This would be very helpful to know! Are you still able to add comments in general (also to pages and not just inline)?

Best, Max

Mary Bryant September 23, 2021

Hi, we are using Confluence 7.9.3.  If I use any macro like expand feature to reduce scrolling on the page or include page or use tables in a panel, viewers of the page are not able add inline comments which are critical to my purpose and needs for the pages.

Mary Bryant September 23, 2021

Also, in my use of include page to display information from another page, if users have entered inline comments on that page, they do not flow through to the page where I'm displaying that include page content.

Max Foerster - K15t
Community Champion
September 23, 2021

Hey, thank you for providing more information. So the Include Page topic is definitely something I was able to reproduce in my instance (7.12). Putting tables in panels also caused an error when commenting inline.

But not the rest. Using Expands, Panels, or Expands in Panels did not affect my ability to add inline comments. 🤔

When you say "viewers are not able to add inline comments" this includes you as well, right?

Mary Bryant September 23, 2021

Yes...

I really hope you can figure out a fix to the Panels issue (so nice for presentation!) and the include page issue.  The include page allows for control over the content in a central source but available for use across a multitude of pages.  However, being able to get user feedback on that content from various stakeholders (i.e. different pages) is critical.  My crude workaround was to add a link to the page for which the include page macro is based, with instruction to right click to open in a new window so the user can view/add comments on that content.  It's definitely an extra step for users and much more overhead for me, but it works.

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