I want to hide a field if Type of Service is QA

[Sreenadh]

Hi,

I want to hide a Second Level Approver () field if Type of Service Request is either one of :

Application Performance

Change and Release Management

Quality Management

Build Management

Except Service Management (ITSM)

if we select Service Management (ITSM) from Type of Service Request then Second Level Approver field should be visible.

Please find the attached screenshots for your reference.

Thanks,

[Hamza Chundrigar · Accepted solution]

Hi @Sreenadh 

Unfortunately, this is not available natively within Jira. Although you could use 3rd party options like Power Scripts or Scriptrunner to accomplish your use-case.

[Sreenadh]

Hi Hamza,

Thanks for your response, kindly help me out with the script runner how to perform the same.

Thanks,

[Hamza Chundrigar]

There’s another article in the community that explains this