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I keep getting "Server not responding" error while trying to upload a PDF file (2 mb)

Shalini Alexander
Shalini Alexander
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February 2, 2024

Screenshot 2024-02-02 160549.png

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Marc - Devoteam
Marc - Devoteam
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February 2, 2024

Hi @Shalini Alexander 

Welcome to the community.

If you are running on-premise, look at the log files on what is happening, if you are on Cloud, my advise is to log an issue with Atlassian Support as they can only see the logging of your instance.

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Shalini Alexander
Shalini Alexander
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February 2, 2024

Thanks @Marc - Devoteam will follow through 

 

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