I just purchased the plugin Task Reminder but unclear how to manage it utilizing groups

[jason_lerman]

It seems that when you create a task, you can not tag a group but Task Reminder requires groups so unclear how to work this

[Samuel Gatica _ServiceRocket_]

Hi @jason_lerman 

Welcome to the community!

Please refer to the documentation available at https://help.livelyapps.com/task-reminder-for-confluence-cloud. If you require further assistance, you may submit a support ticket to the app vendor at https://lively-apps.atlassian.net/servicedesk/customer/portals.

Hope this helps

Best regards

Sam

[jason_lerman]

Thanks Sam - I did review the documentation but there wasnt much there to help my specific needs. I did create a ticket and waiting on a response.

For reference:

1. I understand that a task needs to be created in order to trigger a task reminder to a group of emails. The groups I want to set up are different in nature so how do I specify which group is notified per task.
   • When creating a task, you can only tag an individual user
2. How do I customize the body of the email reminder as I need it to say the following:
3. Where do I go to see if an email was sent successfully and reached everyone's mailbox