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I cannot edit pages with Microsoft Edge

Salva
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January 15, 2024

Several times, when I try to edit a page using Edge, the page appears blank, it's like if it just load a blank page, in fact, if I updage it, it saves a blank page. It doens't happen with other browsers. 

This never happened before... it's just since the last 2-3 weeks, and I use and edit Confluence pages very often. Any idea what's going on? Is it MS Edge compatible with Confluence?

Thanks in advance

2 answers

0 votes
Marc - Devoteam
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January 15, 2024

Hi @Salva 

Welcome to the community.

Adding to @Dan Breyen information, also browser plugins can cause issues, are you using any?

Please disable or remove them an check again?

0 votes
Dan Breyen
Community Champion
January 15, 2024

Hi @Salva welcome to the community. Here's the supported platform I found for Confluence: Supported-platforms where you can see Edge is Supported.  I would do a little troubleshooting here first.  Do you have the same issue if you try this on another computer?  Is there someone else in the office that could try loading the same page, do they have the same issue?  I've also heard about people having issues with pages due to cookies.  Have you tried clearing out your browser cache?  

I see there was a issue with blank pages and IE where there was a plugin that might have caused it, but it didn't say which ones?  Are you using the latest version of Confluence and are all plugins up to date: CONFSERVER-31479 

Hope that helps.

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