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I cannot access the confluence website

ShijinZhang
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I'm New Here
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January 8, 2026

I previously had access to Confluence, but I am currently unable to log in.Confluence access error message .png

1 answer

2 votes
Nikola Perisic
Community Champion
January 8, 2026

Hello @ShijinZhang 

You should speak to your organization admin to give you the access back. You can also ask them to check the logs and see what happened. Atlassian cannot give the access to each site, this would be against their security policy.

ShijinZhang
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 8, 2026

@Nikola Perisic Thank you, Nikola.  How can I know who is my organization admin?

Nikola Perisic
Community Champion
January 8, 2026

@ShijinZhang 

Unless you are the one, you cannot. You should ask someone inside your company who is your organization admin.

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