I can't edit pages

[Birgit]

Hi, although I could log in, I can't enter the edit mode. I click the edit button, the page tries to update and stays in the turning wheel.

[Nikola Perisic · Accepted solution]

Hello @Birgit ,

Have you tried to clean your browser cache and also to access from the incognito mode? Also, log off and log back in and try it again. 

Do you get any response from the dev console in your browser as well? (like status codes of 400 or 500 - within that range)

Try with different browser as well. If none of this works, contact the support.And yes, Atlassian is not giving the support for the server anymore, you can just name your cloud instance and refer to your server space that is having the issues.

Hope this helps you out.

This article was pointing out to the issue that you are facing: https://community.atlassian.com/t5/Confluence-questions/Issues-editing-existing-page/qaq-p/2540646

BR,

Nikola

[Birgit]

Hi Nikola,
thank you for trying to help us. The simplest tips have not yet led to success, but if in doubt I will try again with support. Many thanks for your efforts.
Kind regards, Birgit

[Nikola Perisic]

No problem Brigit,

If you can mark this as accepted, I would appreciate this.

Thanks!

[Birgit · Accepted solution]

We've found these error messages. Can someone help?

[Nikola Perisic]

The 500 status page indicates that something is wrong with the server which is on the Atlassian side.According to their status page, everything is operational. 

If this issue persists from your side after trying everything from above, please raise a support ticket.

[Birgit]

Thanks for sorting this out. I'll raise a support ticket!