I can not go to my cloud confluence page!!

[陈俊屹]

This is my URL  cjyisarcher.atlassian.net

[Barbara Szczesniak]

@陈俊屹 Can any other users of your site access it? If not, did your org administrator receive emails that your site might be deactivated due to inactivity? The message you receive does not indicate deactivation, but you should contact the admin within your organization to see if they are aware of any issues. You can also see this page for information on reactivating your subscription: https://support.atlassian.com/subscriptions-and-billing/docs/reactivate-a-subscription/ 

If other can access the site, have you tried:

• using a different browser
• using incognito mode
• clearing your browser cache

[Arkadiusz Wroblewski]

Hello @陈俊屹 

When was last time you tried Acces your Page ?

[陈俊屹]

30 min ago

[Arkadiusz Wroblewski]

@陈俊屹 

Successfully? 😅

[陈俊屹]

Still Broken

[Arkadiusz Wroblewski]

@陈俊屹 

What I meant, if this attempt yesterday was successfully and then suddenly stopped working ?

[陈俊屹]

Nope, I opened the page may at 1 month ago