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I am trying to transfer the whole conf/jira ownership to the other company.

차지호 January 2, 2024

And I can't figure out how.

On the official support pages, it only mentions about page ownership xfer.

And in the community, there's a user suggested method but the menu I see is different from the start.

Is there a way to resolve this please?

1 answer

0 votes
Trudy Claspill
Community Champion
January 2, 2024

Hello @차지호 

Can you provide more information about what exactly you mean by "transfer ownership"?

Does the other company have their own Jira and Confluence Cloud site/products under a different URL?

Do you need to move the sites to a different Atlassian Cloud Organization?

Do you need to change the URL of your site without changing the parent Organization?

Do you just need people from the new company added as administrators of the existing Organization and billing, without making any other changes to it?

차지호 January 7, 2024

Hello @Trudy Claspill 

I am sorry somehow the alarm mails were in spambox :x

My current company and the organization is shutting down soon so I'd like to move the contents produced by current company to a new one. 

Just moving the pages and jira projects under the new company's conf/jira is what I want to be exact.

Thank you.

Trudy Claspill
Community Champion
January 7, 2024

Have you reviewed the documentation provided by Atlassian for cloud-to-cloud migration?

https://support.atlassian.com/migration/docs/cloud-to-cloud-migration/

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차지호 January 7, 2024

No, I only checked from the admin page and it didn't work from there. Thanks and I'll try this one. 

차지호 January 19, 2024

@Trudy Claspill I checked the information but it's for Jira and I can't seem to find for confluence. Jira's OK I moved it manually but confluence I cannot. Please help. 

Trudy Claspill
Community Champion
January 19, 2024
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차지호 January 20, 2024

Thanks, I appreciate your help.

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