I am having trouble syncing pages between two cloud spaces. I am also using Ricksoft's Space Sync.

Krishna Singh January 3, 2024

I have two spaces, namely 

https://tokiapplication.atlassian.net/wiki/home (client's)

https://appinventiv.atlassian.net/wiki/home(ours)

Using Ricksoft's Space Sync for confluence I successfully synced the pages but now I am having trouble syncing the new pages.

 

Error is as follows:

Screenshot 2024-01-03 at 3.30.53 PM.png

1 answer

0 votes
Kristian Klima
Community Leader
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January 4, 2024

Haven't used the app in a while but I'd check permissions and page restrictions - especially on the customer's site.

Also, if the token is OK.

If it's a name conflict issue, they may have created a new page with the same name in the target space. Or, if a synced page existed in the target space, was deleted a then new page was created, then the link between the original pair is broken.

They have a Support link here:
https://emplifi-docs.atlassian.net/wiki/marketplace/discover/app/com.ricksoft-inc.plugins.space-sync-for-confluence

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