I am experiencing an issue when I try to preschedule a Blog

[danielle_bremner]

I use the blog space for a daily blog, and I preschedule the post for the next morning EST. I currently cannot select a time to post because drop-down menu seems to be 'behind' the other items and will not let me select the time or manually enter a time in the field (other than auto generated 9am)  I have been using this for 1.5 years and have never experienced this issue. 
 

[Tanya - · Accepted solution]

Hey Danielle , 

Welcome to the community.

Apologies for the inconvenience caused. 

We were aware of this issue and the same has been fixed. 

Screenshot for reference : 

Could you please review once from your end and confirm if this issue has been fixed or or not? 

Regards, 

Tanya

[danielle_bremner]

Yes! Issue resolved! Thank you! 

[Tanya -]

Thanks @danielle_bremner for confirming !!

Glad to know the issue is resolved for you :-)

[Tomislav Tobijas]

@Tanya - can you maybe check the same thing for regular pages (initial publish schedule & page update schedule)? Seems the same thing is still an issue on those content items.

Although you can enter/input time manually but the dropdown is still displayed behind all those panels/layers.

[Tanya -]

Hey @Tomislav Tobijas , 

Thanks for bringing this up. 

I have created a Bug for this issue: CONFCLOUD-82051

I will discuss this internally with the product team. 

Regards,

Tanya

[Tanya -]

hey @Tomislav Tobijas , 

Good Morning !!

The issue is fixed now. 

Could you please verify it once from your end ? 

Regards,

Tanya

[Tomislav Tobijas]

Hi @Tanya - ,

I've just checked on a couple of sites. Looks good now!

Thanks! 🙌

Tobi

[Tanya -]

Hey @Tomislav Tobijas 

Glad to know the issue is resolved :-)

Thanks for bringing this to our attention.

Regards,

Tanya

[Tomislav Tobijas · Accepted solution]

Lol, this is new indeed 👀
I've just tested it, and it's the same here.

I'd suggest reaching out to the support team via Atlassian Support, as they'll probably recheck and can escalate this to the appropriate team.

If they open a ticket/bug on JAC please do share it here.

Cheers,
Tobi

[danielle_bremner]

I cannot for the life of me figure out how to file a ticket- it keeps looping me to this. I went to the JAC form but it won't let me complete it. 

[danielle_bremner]

@Tomislav Tobijas I tried to fill out a bug/support ticket from the JAC and it won't allow me. Just keeps looping me to this page:  

[Tomislav Tobijas]

@danielle_bremner yeah, that's what you're looking for. Select "Technical issues and bugs" and then your Confluence site. Then just fill out the rest (you can skip AI answer and go straight to filling out the rest of the form)

In the end, you can usually select "Chat" or "Support/Submit ticket" option. Chat is a relatively faster method if it's within team support/working hours.