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How to recover access to pages created by people that left the company already?

Daldy Deleon February 18, 2022

There is several pages that were created by people that already left the company and were used by the team, how can we recover access to edit and view those pages? I am the new administrator but I don't know how to recover those, 

our page link is the following:

https://confluence.oraclecorp.com/confluence/display/RRT/Rapid+Response+Team+-+RRT+Home?src=sidebar

 

the Issue is we need to see the following pages named:

Update tracker - Cloud (RRT - LAD)

 Job Aids (RRT - LAD)

Limited Use Licenses OD Draft 

and a few more that were created by people no longer in the company, recently gone and those pages disappeared since I was not the admin/creator I used to have access to edit the Update tracker - Cloud but not anymore since our ex-manager left, and few more editors after him.

Please contact me if you need more information.

thank you,

Daldy Deleon

2 answers

0 votes
Josh Costella
Community Champion
February 19, 2022

Hi @Daldy Deleon

Do you see the space settings button in the top left menu of the Confluence space?space settings.jpg

If you do, then that means you have Administrative permissions in the space.

From there, you need to navigate to the Manage Pages section.

manage pages.jpg

Then navigate to the Restricted tab and locate the pages in the list. If you click the lock icon, it will remove the view or edit restrictions for the pages. 

lock.jpg

Daldy Deleon February 21, 2022

I don't have the overview option on my left menu, mine starts from Blog,

Is there a way that I can get the Admin access?

0 votes
Pramodh M
Community Champion
February 18, 2022

Hi @Daldy Deleon 

Go to Administration page in Confluence and if you click on space permission in the side bar, you will have option to add yourself as the admin to the space.

This is how you would recover the permissions

Let me know if you have any queries

Thanks,

Pramodh

Daldy Deleon February 19, 2022

Hi Pramodh! thank you for you quick response, 

I'm really looking around the page but I can't see the administration page, where can I find it if you don't mind me asking.. I did add my self as admin on the Space tools/Permissions/Individual users, but that has not worked for me to see those hidden pages, hidden since they left the company. I'd appreciate your help, thank you in advance!

Daldy 

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