How to find who system administrator is?

[Aniket Sedhai]

I am an admin in Confluence and I am trying to create a user macro to make some of the users' tasks of writing documents easier. However, I am not a system administrator so I do not have permission to create new user macros. How do I find out who the system administrator is for the confluence I am working on so that I can reach out to them?

[Sushant Verma · Accepted solution]

Hi @Aniket Sedhai 

Welcome to the community!

Assuming you're using Confluence, you should be able to manage Admins this way:

1. Go to https://admin.atlassian.com/
2. Next to the appropriate organization, select "Manage users"
3. Filter the list for the different types of Admin (Jira, Confluence, etc)

You can see more about Admin permissions on this page. Just to be clear, as this is Cloud there is no System Admins - only Atlassian Support hold this role.

If you cannot access the "Manage users" screen, you'll need to reach out to Atlassian Support.

Hope this will help you!

Regards,
Sushant Verma

[Aniket Sedhai]

Hi @Sushant Verma,

Thanks for the reply!

I found the user groups as shown below by going to https://powerandconnected.atlassian.net/wiki/admin/permissions/global 

I would like to know who has permission to create user macros if there are no system administrators. Would it be the person in the first group administrators as shown below?

ps. I am listed under confluence-admins-powerandconnected 

[Sushant Verma]

@Aniket Sedhai I see you are on confluence cloud. You can't create user macros as it's a restricted feature.

If you are using DC or Server, you can create it by own.

Regards,

Sushant Verma

[Aniket Sedhai]

@Sushant Verma Sorry, I am new to Confluence and relatively unfamiliar with some of these terms.

Is using DC or Service something confluence cloud users, in general, can do, meaning, should I, who has a confluence cloud account, be able to use DC or Server to create user macros? Are these tied to my Confluence cloud account? 

[Sushant Verma]

@Aniket Sedhai Atlassian run Confluence on their "Cloud" managed service, but if you run it on your own machines (or even have it hosted by other people), it will be a Server or DC (Data Centre) version.

All of three are different instances and have their own functionality. You can’t merge all three instances.

The difference is where the instance is based: while Confluence Cloud is hosted on AWS, Confluence Server (aka on-premises or hosted version) is hosted on a server on the customer side (which the client may decide to be on their premises or on AWS, for example).

Other differences are in admin restrictions and having no access to the database and file system on the Cloud version.

Another difference is the storage limits: for Confluence Cloud 0-500 users, it is 25GB, for 500+ users, 50GB. For Confluence Server, the value will depend on the customer hardware specifications and storage configurations.

For more information, please check:
Pros and Cons of Cloud vs. Server
Restricted functions in Atlassian Cloud apps

Regards,

Sushant Verma

[Nic Brough -Adaptavist-]

Yep, if you write a user macro on a Server or DC instance, it exists on that instance.  Any Cloud instances you have are separate systems, and you can't add user macros to Cloud, so there's nowhere to copy and paste your macro code to.