How to clear unwanted knowledge base labels

[Benjamin Stephen Haggerty]

I am working on clearing unwanted knowledge base labels from our index.  Attempting to do so is apparently restricted by a rule that demands that a label being permanently deleted requires it to also be removed from every knowledge base article it is assigned to.  Otherwise it will stick in the system.  Is there a more broad stroke way to remove a used label when it comes to knowledge base articles?  Can Rovo assist with this?  Removing every instance of a label from every article one was used for is a ton a busy work we don't want anything to do with.

[Laura Campbell · Accepted solution]

Hi @Benjamin Stephen Haggerty Confluence Automation can easily do this as there's a native action to remove labels.

You'll need to figure out how you can trigger the rule to run if you need to do it on an ad hoc basis. My recommendation would be to set up the rule to remove however many labels you don't want, then schedule it to run 20 minutes late, ending after 1 occurrence.

The next time you need to remove labels, you'll just need to update the trigger date/time.

There's a sample rule you can use to get started with that looks like this. You would just need to remove the last action to add a new label. The branch rule is required so Confluence Automation knows which pages to remove the label from.

[Benjamin Stephen Haggerty]

Disregard.  Noticed I had to edit the when so it would actually run at 7:00

[Kris Klima _K15t_]

Hi @Benjamin Stephen Haggerty 

There are apps in the Marketplace that allow you to bulk edit labels. Some are free :) 

[Fabian Lim]

Hi @Benjamin Stephen Haggerty

I hear your pain.  You can try building an agent and have a confluence automation that removes the label.  If you can't do it out of the box, you can try using forge + ROVO.

Regards,

Fabian