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How do i gain access to a group page when told i do not have access?

Gill_ Diane _Manager of Content Services_
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April 1, 2026

I have logged on in the past, but now we have updated to Atlassian, i receive the message that i do not have access.  I have raised a Jira request form but still I am not getting anywhere,  Please help.

 

1 answer

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Marc -Devoteam-
Community Champion
April 1, 2026

Hi @Gill_ Diane _Manager of Content Services_ 

You will need to reach out to the Confluence admin or the Atlassian admin from the instance you require access to.

Here on the community we can't access instances or provide access, we are users like you, trying to help out where we can.

You could even see if IT support in the company knows who is responsible for this.

Gill_ Diane _Manager of Content Services_
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 1, 2026

yep, thanks for that.  Tried contacting just not getting anywhere.  Will keep trying

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