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How do I know if I am an administrator for my company's Confluence account?

David Peoples TPI
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March 9, 2026

I am trying to follow the instructions for linking our Bitbucket account to an Atlassian account, as requested. I am an administrator for my company's Bitbucket account. I thought I was an administrator for our company's Confluence account as well. When I opened the url admin.atlassian.com (while logged in to Bitbucket) it did not show any existing organizations, instead requested to create a new organization. I went ahead and did that, which was perhaps a mistake.

What do I do now, to make the Confluence users, content, etc. visible to this organization? Or should I have waited for some other admin to do this from the Confluence side, if it turns out I am not an admin there?

2 answers

0 votes
Benjamin
Community Champion
March 9, 2026

HI @David Peoples TPI 

 

Welcome to the community!

 

Is bitbucket in the cloud? If it is, then your accounts are already Atlassian accounts. If you want the org on which the confluence is part of to manage those Atlassian accounts, you'll need to be Org admin of that Atlassian Organization. An Org admin must help you or they must grant you Org Admin access to do so .

 

-Ben

0 votes
Chris Rogers
Community Champion
March 9, 2026

Hi @David Peoples TPI

The easiest way to check without using the admin hub is from within Confluence itself:

2026-03-09_12-42-14.png

You should see the gear icon next to your profile picture, which will take you to the Confluence admin section.  Please note, though, even if you are a Confluence admin, it doesn't necessarily mean you have admin access to your Atlassian organization.

If you're following some documentation and running into a roadblock, can you link it here for additional context?

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