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How do I get emails from Jira to convert the account ID in the content to something human readable?

Bob Clewell May 14, 2020

Right now emails from our Jira system have long, non-human readable account Ids whenever someone is tagged in the message. E.g.

 

[~accountid:5b7579016162c5067c1338a4] [~accountid:5a30007da26b7d32042a5b78] Thanks for the quick fix here!

 

It makes the email part of the product unusable. How can I convert these to what I see within Jira on the actual ticket?

 

Thanks.

1 answer

0 votes
Bob Clewell May 14, 2020

Sorry. I just realized this got posted to the Conf page instead of Jira. I reposted it over there. I'd delete this, but I can't find that option.

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