How do I edit a Confluence whiteboard flowchart?

[davis_smith]

I started a flowchart on the Confluence whiteboard yesterday. Surprise, surprise, I want to update the flowchart today. How do I do that? (If I'd been working with a Visio flowchart, I'd have finished the update an hour ago...)

When I left-click the flowchart, nothing happens. No cursor, no pop-up editing toolbar, nothing. I right-click and get the standard, right-click pop-up menu with nothing flowchart- or whiteboard-specific. (A real context menu would have something relating to the flowchart or the whiteboard. That's why it's called a context menu). I asked Google's AI and its responses didn't describe what I get.

I guess I'll just start a new one while I wait for an answer. THIS is where Message Boards, Shared User Experience, and Communities fail. If software development companies would pony-up and hire qualified, experienced technical writers to create real, useful documentation instead of being greedy and lining their own pockets, I'd have my answer in the time it took to describe my problem because I could have looked it up MYSELF.

[Germán Morales _ Hiera]

Hi @davis_smith, that combination, left-click doing nothing and right-click giving you the browser's own menu, is the tell: you're not actually inside the live whiteboard. In a working whiteboard a left-click selects a shape and brings up the floating toolbar, and a right-click gives whiteboard options like "copy link to object", not your browser's context menu. So either you're looking at the whiteboard embedded as a preview on a page rather than the whiteboard itself, or it opened but didn't finish loading.

Open the whiteboard as its own item from the space's content tree (or click the embed and choose to open it), and the canvas becomes live. From there, a single click on a shape selects it and brings up the toolbar for shape, colour and border, a double-click lets you edit its text, and you drag a connector's end point to re-route it; the Shape and Line tools add more, and Delete removes whatever's selected. If you're certain you're already in the opened whiteboard and it's still dead, treat it as a loading problem and hard-refresh or try another browser with extensions off, since the canvas is heavy and a partial load leaves it exactly this unresponsive with the native right-click. Steps for the shape editing are here: Use shapes to visualize ideas