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How can you know the name of the "Owned by" person when the account shown is Former user (Deleted)

Paul Dunn
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October 27, 2023


Is there a way to know the name of someone when the account is showing up as 

    Former user (Deleted)

Could an Admin know?

Is the data totally gone for good?

There is a need to change this behavior such that the name of the person should still be available through a tool tip or something.  

2 answers

2 votes
Aaron Geister _Trundl_
Community Champion
October 27, 2023

Hi @Paul Dunn hope all is well. Welcome to community. 

@Jack Brickey I believe he is talking about the page owner in confluence. 

if you are referring to Confluence page owner this can be updated now. Typically any time a user is no longer in the system it retains their data and will show (deactivated) after a user name is where it is present. From there a confluence admin or space admin can reassign page ownership. 

Here is n article bout page ownership. 
https://community.atlassian.com/t5/Confluence-Cloud-articles/New-Assign-and-transfer-page-ownership/ba-p/2396313

if your in Jira you can query assignee in inactiveUsers() and get a list of inactive users and see how assignee looks with a user no longer present or has access. 

hope this helps 

 

Aaron

Jack Brickey
Community Champion
October 28, 2023

Ah yes of course! Still the deactivate vs. delete is the preferred method of removing a user. Definitely look back at page history for clues to original ownership.

Like Aaron Geister _Trundl_ likes this
1 vote
Jack Brickey
Community Champion
October 27, 2023

Hi @Paul Dunn , are you referring to the Assignee field? Did you check the History tab? One bit of advice is to never delete a user but rather deactivate them.

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