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How can I prevent confluence from sending page content in notification emails?

Jennifer Bayuk January 26, 2018

I see that there are several posts on this topic. We all want people to be notified of changes but want our users to login to confluence to see the changes, not have the content sent via email. The whole point of using confluence is to have a secure collaboration portal, not to disseminate information via email. From my perspective, the only current solution to disable the email server altogether. But not having notification when things are updated significantly reduces the value of the collaboration features. Is there a product road map feature that will stop distributing content with the notifications?

1 answer

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AnnWorley
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 26, 2018

Hi Jennifer,

Confluence has a configuration option in the user profile's email settings to show changed content or not, under Show changed content as described in Email Notifications:

Option: Do you want your notifications to include details of the changes made to the content?

If you don't select this option, your notifications will include only the title of the page, and any comment the author made when updating the page.
If you do select this option, your notifications will show the differences between the current and previous versions of the page.

 

Please let me know if that helps for your users.

Thanks,

Ann

Jennifer Bayuk January 26, 2018

Thank you for the suggestion. But I tried that on my own profile, and I still got content in email. Moreover, I cannot trust all users to find and exercise that option. It needs to be an administrative feature.

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