How can I move my authenticator login from one phone to another with a managed account?

[Kristina Kunad]

Hi, 

I'm a user with a company managed account. I have a new phone and need to switch my authenticator connection to the new authenticator app. So basically I need to enroll the new app again with the QR code. 

How do I get this QR code? I can't turn off the MFA because it's managed by the organization. I can't see the code in my settings. 

Thanks!

[Ugnius Aušra]

Hello @Kristina Kunad 

You mentioned that your account is company managed. Do you tried to contact to your organization admin? Organization admin, can reset your 2FA verification.