How can I get admin rights for groups with only inactive admins

[Ina Hundahl]

We have a wiki group in our company where we cannot provide new user licences due to the only group admins for this specific group no longer work with the company. 

is there any way to solve this issue? 

[Bastian Stehmann]

Hi @Ina Hundahl,

There are no group admins in Confluence, an Jira Administrater can add or remove users to any group that exists.

If you are using an external user database, this might be different. 

[Ina Hundahl]

Put what if the Jira Administrator is no longer present (inactive) ? 
is there then any way to get a new user granted admin rights? 

[Johan Soetens _Dumblefy_]

An alternative is to use recovery mode but it implies downtime.

Confluence - Restore Passwords To Recover Admin User Rights

If downtime is unacceptable, you'll have to fiddle a bit in your database but it's well documented.

Retrieving the Jira Administrator

[Bastian Stehmann]

Hi @Ina Hundahl,

@Johan Soetens _Dumblefy_ is completely right, thanks for jumping in.