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How can I change the domain in atlassian cloud?

Jukka-Pekka Kääriäinen (TB)
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November 8, 2016

How can I change the first part of the URL (domain?) in Atlassian SaaS hosted Confluence? Is it possible from some setting or configuration?

For example nnn-nnn.atlassian.net -> abc-def.atlassian.net?

Thank you!

J-P

2 answers

1 vote
Nic Brough -Adaptavist-
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November 8, 2016

For Cloud, you can't change it.  Atlassian won't do it for you.

You have to get another Cloud system set up and then migrate over to it - see https://confluence.atlassian.com/cloudkb/changing-the-cloud-instance-url-address-or-migrating-to-a-new-cloud-instance-691011835.html

1 vote
Rob Woodgate
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November 8, 2016

You're talking about changing the server base URL, and yes it can be done - see here for instructions for a hosted instance.  As you're a Cloud customer, Atlassian will have to do it for you.

 

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