HTML Imports result in empty pages

[Mikko Riissanen]

Hey there,

Large HTML imports seem to result in empty pages. Is there a way to get around this somehow? Theres a bug report here about it but we need to get hundreds of pages imported asap.. 

https://jira.atlassian.com/browse/CONFCLOUD-83640?filter=98690&jql=project%20%3D%20CONFCLOUD%20AND%20resolution%20%3D%20Unresolved%20AND%20text%20~%20%22HTML%22%20ORDER%20BY%20priority%20DESC%2C%20updated%20DESC

[Kris Klima _K15t_]

Hi @Mikko Riissanen 

Check your maximum attachment size -  as per Atlassian docs, the size of the imported zip file (html) cannot exceed your max attachment size.

Here's Atlassian documentation:

https://support.atlassian.com/confluence-cloud/docs/import-data-from-html-to-confluence/

https://support.atlassian.com/confluence-cloud/docs/faq-import-data-from-html-to-confluence/

[Prasanna Ravichandran]

Large HTML files can import as empty pages due to size limits or unsupported tags/resources.

Workarounds:
• Split large HTML into smaller files before import
• Remove scripts, iframes, and unsupported tags
• Inline or upload images/files separately
• Convert HTML → Word/PDF → import instead
• Try importing in batches

If urgent, splitting and cleaning the HTML usually resolves the issue fastest.