HR Jira/Confluence Questions

[Cat Tinsley]

Good morning!

I am in HR and working to make the employee experience better and make the HR related processes more efficient.

I have a couple of questions:

1. Is there a secure/reliable web crawler that I could set up on Atlassian to search through a custom website that we own?
   • It is hosted on WordPress and has "external" (it is hidden/restricted from random people that dont have the link) side and admin side. 
     • Purpose of the site: Make resources accessible to spouses and employees while they are at home without access to the intranet
   • The goal:
     • Have the crawler search the website for information, attachments, links, and read pdfs so it can be used as another knowledge base
     • Consolidate information. Ability to add/edit one site (the custom site) instead of having 2 sites to change?
2. Would it be helpful to configure an API connection between Atlassian and Cornerstone OnDemand (the LMS & ATS)?
   • It would be incredible if people could ask the Rovo for suggested courses or even post a change to an applicants status without having to jump systems.
3. How useful is the iframe macro? Could this be a way to give the hiring managers a "window" into the ATS without having to switch systems? Is it dated or can it keep up? (The ATS is set to allow iframes)
4. Is there a way to schedule emails through Jira or Confluence?
   • For example: We send emails to New Hires to remind them of information and check-in. We used to manually schedule Outlook emails for each one until I created a Power Automate flow to send the email when "todays date = hire date + 7 days" or "todays date = hire date + 60 days"

[Tomislav Tobijas]

Hey @Cat Tinsley ,

Here're a couple of my takes on this:

1. Yes, you could use Rovo for this - basically, you could follow this article: Connect custom website to Teamwork Graph 
   I think I did test this with one of my sites (we're on WiX) and it seemed to be working fine.
   
   
2. There isn't an out-of-the-box connector for Cornerstone (at least not the one I'm familiar with).
   But, you could probably build the connector with Atlassian Rovo MCP Server > official docs here: Getting started with the Atlassian Rovo MCP Server 
   There's also a dedicated forum discussion group around this:Atlassian Rovo MCP Server
   
3. I haven't worked much with iFrame... from what I've found it can be a way to embed your ATS, but it could have some limitations. Maybe Rovo Agents (via MCP) could be a more modern approach here, but this will need some experimenting. 🧪
   
   
4. Yes, you can build that. You could use Jira/Confluence Automation for it. For example, if we talk about Jira, you could do things like:

   • Scheduled Triggers: You can set up rules to run daily and use JQL (Jira Query Language) to find "New Hire" tickets where the Hire Date matches your criteria (e.g., Hire Date = -7d).

   • Actions: The "Send Email" action can then automatically dispatch your check-in messages.

   • Smart Values: You can use smart values like {{now.plusDays(7)}} to calculate dates dynamically within your rules.

Hope this helps.

Cheers,
Tobi